Dental Receptionist
Bolton
Full and Part Time Available
Synergy Dental Group are an award winning, high performing dental group with 16 Practices around the North West and West Midlands. We are an industry leading Cosmetic and Implant Dentistry provider who are committed to ‘Lifelong Learning’. We are currently recruiting for a Dental Receptionist to join our ever expanding team in line with our ambitious and meticulous growth plans.
The Role:
- Managing the diary of the Dentist, including arranging appointments, rescheduling diaries and cancelling and rearranging appointments.
- Completing all patient recalls and incomplete treatment calls to rebook patients into the practice.
- Managing payments and money handling, inclusive of end of day reports and money management, reporting any discrepancies to the relevant management team.
- Arranging all invoices and correctly distributing them to the relevant departments within the business, in an accurate and efficient manner.
- Ordering of non-clinical stock for the practice, ensuring the budgets and requirements are adhered to.
- Ensuring all debt management calls are held and handled in a professional manner.
- Ensuring the hygiene and standards of the practices are met at all times ensuring the communal area is presentable, clean and inviting.
- Maintaining patient records and ensuring compliance and confidentiality are maintained at all times.
- Assisting patients with finance applications, from beginning to the end of process and answering any questions that they may have.
- Ensuring all Practise Policies are up to date and adhered to.
- Maintaining outstanding relationships with all customers and patients and colleagues.
- General Receptionist Duties (Incl. Answering Phones / Admin etc.)
The Person:
- A candidate with previous experience in a Dental or NHS Reception position. (Desirable)
- Someone with a welcoming and personable demeanour and strong ‘can-do’ attitude.
- Outstanding organisational skills, with an ability to multitask.
- Ability to work under pressure and a desire to grow professionally.
- Someone who is IT Proficient (Microsoft Office Packages)
- A candidate who remain calm under pressure with a natural problem solving personality.
- A natural desire to develop with a keen interest in career progression.
The Benefits:
- £11.50 – £13.25 Per Hour (Dependant on Experience)
- Permanent Contract
- Monthly Appraisal Bonus (Upon Completion of Probation)
- Company Social Events
- Employee Discount on Dental Treatment
- Treatment Coordination Qualification